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1.My flash card is not seen by my device or shows a card error in the device but it works OK in another device. Why?+
There is a incompatibility between the card and the device. This can be due to the device not supporting the capacity of the card or the card uses a newer technology than the device is able to use. In some cases, there are updates to the device that allow it to read newer or larger cards. Please check with the device manufacturer or on our website to see what cards are supported with your device.
2.My flash card that is above 32GB shows up as not formatted in my device after formatting it in Windows. Why?+
Many devices that use flash cards only recognize the FAT32 file system. Windows will automatically default the file system to exFAT for any removable storage device above 32GB. It will not give the option to format is FAT32. When you insert this card into your device, it will see the card as not formatted. The best practice is to format the card in the device you primarily use the card with.
3.How do I format my flash card?+
Warning: Formatting a flash card will erase all the files on the card. Most devices you use the flash card with will (i.e. camera) have a format feature. Before you use this feature, make sure that this size card and type is supported by the device. Also make sure that the format the device uses is compatible with any other device you might use it with (i.e. the camera formats in FAT32 but a digital frame can only read FAT).
If you are using a card reader and a PC to format the card, open "My Computer" in XP or ""Computer"" in Vista and Win7 and highlight the drive that corresponds to the card. Make sure you choose the correct drive letter. Then with the right mouse button, click on the drive. Then choose "Format" from the menu and click on it with your left mouse button.
Choose the file system that is appropriate for the card size and the device you are using it with. 2GB and below should use FAT. Above 2GB should use FAT32, NTFS or exFAT. NTFS and exFAT should only be used if you are copying files 4GB and larger to the card or the card is above 32GB.
If you are using a card reader and a Mac, open the "G"" menu and double-click on Utilities (If you do not see Utilities, double-click on Applications and then double-click on the Utilities folder). Double-click on the Disk Utility icon. On the Disk Utility Dialog box, click once on the flash card's active partition.Note: There will be two listings for the card, the first one is the active partition and the second is the volume label. Click the erase tab located on the right side of the screen. Using the Volume Format drop-down, select “MS-DOS File System” from the list. Click Erase.